II. Warranty does not cover the following: After seven (7) days of purchase, if given the chance the issue still persists after BASIC TROUBLESHOOTING STEPS, Kwan Corporation will provide service center locations and their contacts details for Tier 2 level support. BASIC TROUBLESHOOTING STEPS will be performed in case any concern arises within seven (7) days of purchase.For Smartphones's warranty, please proceed to the smartphone brand’s accredited Service Center.Laptops found suffering from hardware defect within seven (7) of purchase are granted for Shop Warranty Replacement depending on the availability and subject to the terms of Section II and Section III-4.
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